Access Support

We remain open during COVID-19 to serve women and children experiencing domestic violence. Please note, we are taking every precaution to keep our staff and residents safe. 

Women’s Crisis Services of Waterloo Region goes beyond providing emergency shelter for women and children experiencing domestic violence. Working to move beyond violence, we offer countless in-shelter and outreach programs designed to help women and children live safer, happier lives.

To learn more about our two emergency shelters, click here. Visit our Outreach Services page to learn more about the ways we help women move beyond violence in our community.

How to Access our Services


To access our emergency shelter or outreach services, call our 24/7 crisis support line or use the chat feature below.

We’re here for you. 

You do not need a referral to access our services. If you or someone you know is in danger, please call the emergency number or chat with a support worker via the online chat.


Women’s Crisis Services provides safe shelter for women and their children experiencing domestic violence. While in shelter, residents have access to programs and services designed to aid in their healing and transition.


Outreach is a free, confidential service for women experiencing domestic violence who may not require emergency shelter. Our outreach program also supports women transitioning from shelter to independence. 

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