We Empower Women to Move Beyond Violence

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Women’s Crisis Services of Waterloo Region (WCSWR) empowers and supports women* and children to move beyond violence by providing safe shelter, education, transitional housing and outreach services. WCSWR operates two emergency shelters for women and children experiencing domestic violence: Anselma House in Kitchener and Haven House in Cambridge.

In addition to providing safe shelter, WCSWR offers a free, confidential, outreach program for women who are experiencing domestic violence but do not require emergency shelter. The program is flexible, accessible and has no wait list. Shelter and outreach services can both be accessed by calling WCSWR’s 24/7 crisis support lines via phone or online chat.

 *WCSWR supports women, transgender and gender-diverse individuals.

Season 5: When Violence Escalates

In this series, we explore how violence builds, leading to more severe incidents and death. You will hear from survivors and experts to learn about the many ways violence can increase and escalate, as well as what we can do to prevent violence from escalating. 


Your gift helps women and children move beyond violence in Waterloo Region

24/7 Crisis support

If you are in immediate danger, call 911. If you are in need of support please call our 24/7 Support Lines or talk with us anonymously in the online chat.

Call 519-653-2422 or 519-742-5894

Women in rural townships can connect with us through either support line.

Make a Donation

Whether you’re able to give a single gift, a monthly gift, donate a gift of securities or organize your own fundraising event, your donation makes a big difference to women and children who are moving beyond violence.

We are grateful for your support!


Access support

Women’s Crisis Services operates two emergency shelters for women and children experiencing domestic violence. In addition to safe shelter, Women’s Crisis Services provides a free, confidential outreach program for women who are experiencing domestic violence but do not require emergency shelter.

people supported through our crisis support line and chat

people supported through our outreach program annually

people provided with safe shelter annually



Women’s Crisis Services provides safe shelter for women and their children experiencing domestic violence. While in shelter, residents have access to programs and services designed to aid in their healing and transition. 


Outreach is a free, confidential service for women experiencing domestic violence who may not require emergency shelter. Our outreach program also supports women transitioning from shelter to independence. 

A message of hope from your neighbour

“I am a survivor because of Women’s Crisis Services of Waterloo Region. I stayed at Haven House in 2016 with my four children. I was able to participate in the Safe Steps program and have done counselling and self-reflection to learn how and why I was affected by intimate partner violence, and to prevent it from happening again. The support provided has turned me into a strong independent woman today.” – Former Shelter Resident

Get Involved

Make a difference while building your career with Women’s Crisis Services of Waterloo Region!

We are always looking for motivated, hard-working people to join our team. Does this sound like you? Come work with us and make a difference in the lives of women and children in our community!

We offer:

  • Dynamic workplace culture with a strong sense of team
  • Opportunity to expand and develop your social work skills
  • Work environment that supports diversity, equity and inclusion
  • A team that is as passionate about helping others as you are!
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